Access Bookings Limited

Founded in the Cathedral city of Lichfield in 1985, Access Bookings specialises in accommodation and travel management, for the complex and ever changing needs of the media industry.

Sector : Business & Professional Services

Where is your business based?

Our head office is currently based in Lichfield with a supporting office in Shenstone. Our regional offices consist of; The Custard Factory - Birmingham, Pinewood Studios - Cardiff, Pinewood Studios - London, Belfast, Glasgow, Ardmore Studios - Dublin and The Lot Studios - Los Angeles.

What is your name?

Daniel Aston

What is your role within the business?

Director of People Development

What does your business do?

We supply accommodation and travel to the television, film and creative industries.

What is special about your business - what makes it a great place to work?

Other than the fact that we're amazing and love each of our employees like family, there are a few more reasons to be happy working here at Access Bookings - some of the perks include: paid time off flexible working hours personal travel discounts casual dress tailored training career development company pension What's more is, working parents and carers have the opportunity to work shifts around their family life too! Plus if you're into fund raising you've come to the right place - just head on over to our Corporate Social Responsibility page to learn a little bit about what we do in our spare time.

How many people do you employ?


What skills and qualities do you look for in new employees? Why should people look at jobs in this sector?

Good attitude to work Able to work flexibly Enthusiastic and willing to learn Dedicated and professional Able to multitask “Can-do” attitude

What other job roles do you have in your business?

There are a range of departments that have opportunities from time to time including; IT, Travel, Finance, Productions, Feature Films, Meetings and Events, Business Development, Special Projects, International, Marketing, Groups and Sport. You will work in one of the departments or even a mixture of a few over the course of the qualification for around 35 hours per week.

How do I apply for opportunities?

Our work ethos is a simple one, work hard and get rewarded. We look for motivated and driven individuals who want to join our growing business in the travel sector who thrive on going the extra mile for the customer. If you think this sounds like you then why not drop us a line at to tell us why you're perfect for a role at Access Bookings.

Does your company support any initiatives?

We are a Disability Confident employer currently holding the Silver award for Investors in People.

Apprenticeship : Apprentice Administration Assistant

Location: Shenstone and Lichfield Working Week: Five days over seven Shifts to include; 1000-1800 1100-1900 1200-2000 Based in the cathedral city of Lichfield in the heart of the Midlands, Access Bookings has been specialising in TV and Film Hotel and Accommodation booking services since 1985. Our team of dedicated coordinators have decades of experience both within the travel industry and providing services to the broadcasting and entertainment industry. Our founders Patricia Barnes and Ian Taylor-Brett lead both the strategic direction and day-to-day running of our fast-paced and exciting business. On successful completion of the apprenticeship you will be awarded with either a level-3 Business Administration or level-2 Customer Service Practitioner qualification. Daily tasks include; • Quality control – attention to detail on the telephone and in written correspondence in order to liaise with suppliers and clients alike • To assist in the organisation and administration of the accommodation bookings from start to finish for the cast, crew and extras • To work as a part of a team • To liaise with the hotels and clients • To show attention to detail • Organisational skills and the ability to manage own time effectively • To assist with building close relationships with clients and hotels • Communication – maintaining effective communications with team leader and team members • Call handling using appropriate etiquette • Flexibility and team work • Carry out all activities with regard to business core values, systems and procedures • Undertake any task assigned to you by Team Leaders or Company Directors • Follow all company Procedures and Policies under the Quality, Environment and Health & Safety employee procedures manual (available on the intranet) Skills Required: Good computing skills Good level of English Polite telephone manner Good research skills Qualifications Required: GCSE Maths A-C or equivalent GCSE English A-C or equivalent GCSE IT A-C or equivalent Personal Qualities: Good attitude to work Able to work flexibly Enthusiastic and willing to learn Dedicated and professional Able to multitask “Can-do” attitude